Customer Experience
Customers empowered with visibility can monitor and achieve success.
Ensure that client management and communication are seamless. Customers can view operational data through real-time reports from the field.
Cut Out the Gap Between Demand and Action.
Streamline communications between customer requests and service fulfillment with Spearhead. Increase speed and efficiency for mutual success and satisfaction.
The Go-Ahead
Our easy-to-use, self-guided features provide a centralized platform to monitor job completion.
Call the Shots
With reports generated from real-time data, customers are empowered to make accurate, strategic calls.
No Brainer
Foster long-term loyalty for successful business relationships built on reliability, ease, and mutual trust.
Customer Visibility
Spearhead ensures that access to your customer’s data is not a free-for-all. Authentication provides the security your clients deserve and can trust.
- Secure Authentication
- Customer-Specific Dashboards
Job Activity Review
Spearhead’s access allows your customers to monitor movement and track job progress, no phone calls or emails required.
- Job Tracking
- Targeted User Experience
Automated Reports
Spearhead provides user-generated reports on demand. Automatically create productivity reports to provide clients about job sites, employees, and labor data with the click of a button.
- Automatic Reports
- Pulled from Multiple Datasets
- Straight to PDF
Success Begins With Customer Engagement
With Spearhead’s easy access to real-time data and automatic reports, your customers can view and manage their operations without any hassle to you.
Streamlined Payment Cycles
With a workflow free of errors that come from porting over data from multiple sources, streamline invoices and payments. Ease the burden on your backoffice and keep customers happy.
Historic Customer Data
During onboarding, select how much historic customer data to add to Spearhead. The more, the better to leverage comparative analytics to make informed strategic moves.
Elevated Customer Visibility
Customers can view the comprehensive reports of activity, productivity, and labor by site and employee.
Eliminate Manual Reporting
Cut down on paperwork and constant updating. Keep customer information centralized within Spearhead to drive automatic reporting with real-time data.
Provide Unparalleled Support
When alarm bells go off, Spearhead expedites action. Step in swiftly when an issue surfaces to provide efficient troubleshooting and a prompt resolution.
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